YOU WILL LEAD THE TALENT MANAGEMENT CHARGE FOR EFFECTIVELY SCALING
THIS PEOPLE CENTRIC ORGANIZATION.
WORK AT HOME – 60%
TRAVEL WITH EXECUTIVE TEAM – 40%
Make your impact with one of the most successful, high profile Business Process Outsourcing firms in the U.S. and Canada!
VIPdesk has a strong track record of excellence with many high profile customers, is poised as a future 50 and has been an Inc 500 recipient for 3 years running. VIPdesk needs your expertise to scale.
Your strategies for High Volume Recruitment, Distance Learning and Employee Development, and keen Performance Management are keys to your success.
You are a high impact player in the Talent Management field. You have scaled a strategic human resources function from 1000 to 5,000+ employees. You have expertise in implementing highly effective and scalable Retention, Training & Development, On Boarding, Performance Management and Recruitment programs for a customer-facing workforce.
The VIPdesk team are specialists in finding the right people with the right skills that improve our customers’ brand experience.
You are a strategic minded, innovative and results oriented leader with a dynamic track record of success and a passion to be an integral member of a mission driven team. You have an exceptional competency for developing Distance-learning programs through LMS and executing game changing people processes, systems and initiatives. Your ability to inspire and coach business leaders and managers through organizational change and growing cycles is exceptional.
VIPdesk is the award-winning pioneer of home-based virtual customer care solutions for global brand leaders committed to enhancing their brand experience. Serving over 40 client programs and 10 million customers, VIPdesk specializes in delivering Concierge Programs, Customer Care Services, and loyalty programs for national brand leaders in the travel, auto, financial services, and retail industries. You are excited about driving a positive culture in support of VIPdesk’s core values.
You are the ideal candidate if you posses a solid track record of success in high profile staffing for the retail or hospitality industries, have a strong business and human resources knowledge base, are actively engaged in staying ahead of the curve, have 7+ years in a HR leadership role.
You must have been instrumental in scaling a people centric organization and posses strong expertise in implementing full scope, best practice Talent Management solutions.