Wow! As the market begins to rebound I am amazed at all the
nation wide openings for internal Human Resources roles. Most of these roles no
longer carry the Human Resources title; the most popular title I noted I see is
Talent Acquisition Director.
What amazes and concerns me is, in none of these job
advertisements for Talent Acquisition Director; absolutely none of them have the
key performance indicators and specific measureable intended outcomes clearly
delineated in the ad. In the cases
where there is no Human Resources leadership in place I understand a lack of
clarity in role expectations, however in hundreds of cases the companies doing
the hiring have well established HR executives and HR leaders and still no clear
expectations listed.
If companies really want to impact their ability to hire and
retain ‘A’ players they must clearly outline the specific measurable results
for those expected to deliver. ‘A’ players want to win and area attracted to challenges.
Any company taking the initiative to hire a Talent
Acquisition professional for the purpose of owning the recruitment role and
impacting their ability to build and grow
A solid Talent Acquisition Director has typically spent their
career working in organizations that paid for performance, rewarded proactive
behavior and expected innovation and creativity on a daily basis.
I am going to give an example
of some key performance indicators a well-crafted Talent Acquisition Director Role
might include. While these are only an example I think you will get the concept
of clearly articulating role expectations.
Time to Fill – Talent
Acquisition Director is expected to build and maintain a pipeline of at least
25 qualified potential software engineer candidates at all times therefore
impacting their ability to fill open positions within 20 business days.
Quality of Hires – It
is expected that 85% of all Talent Acquisition Director’s new hires are
achieving intended outcomes at their 90 day, 6 month and 12 month performance
review.
Employment Brand
Management – Talent Acquisition Director is continually delivering a high
quality recruitment and engagement experience for candidates involved in our
companies hiring process resulting in increased high quality applicant
referrals and high marks on new hire surveys.
Customer Service –
Hiring Mangers are delighted with the level of service and attention their recruitment
needs and business unit receives from the Talent Acquisition Director.
They key to building a strategic HR department is to be the
change you want to see. If you
want the Talent Acquisition Director role to deliver and truly impact your
businesses ability to grow and compete then you need to consciously hire the right person.
In order to hire the right person for the Talent Acquisition Director you must
be specific about what you expect the role to produce. You must be clear about
what you expect the role to deliver and what excellent performance looks like.
Once you are specific about what you
expect it will be that much easier to identify the person who has the competencies
and ability to achieve those results. At KeenHire our proprietary conscious hiring process begins with creating the KPIs for each role and is completed by clearly detailing the behaviors, competencies, values, motivators and emotional intelligence it takes on a daily basis to perform effectively in the role.