Values-Based Behavioral Interviewing Training &
Certification Program

Hire with Purpose. Lead with Confidence.

The Values-Based Behavioral Interviewing Training & Certification Program equips HR professionals, recruiters, and hiring managers with the skills to identify, attract, and retain top talent who truly align with your company’s values. Through a powerful blend of role analysis, behavioral science, and experiential learning, this hands-on certification transforms the way you hire - ensuring every candidate is the right fit for the role, the team, and the mission. Gain a proven framework, tools, and coaching to elevate your hiring process, reduce costly mis-hires, and build a workforce that drives lasting impact.

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Program Outcomes & Objectives

Experience the impact that effective targeted selection and values-based behavioral interviewing has on your ability to secure and retain the right people for your company and evoke genuine, productive change in how people are recruited, hired and onboarded into the organization.

To sustain the growth of your organization and position yourself as a leader in the industry, it is critical to possess the ability to discern who the “difference makers”, key contributors and high potentials are during your interviews. These people embody your company’s values and have the capacity to achieve their position’s purpose, goals, and objectives.

Our Values-Based Behavioral Interviewing Certification Program empowers your HR, Talent Acquisition and Managers to delve deep into the interview process, so they hire the right people for the right positions.

If you’re looking for a unique, competitive Human Resources Institute Accredited certification that positions you as a leader in 21st century Employee Selection and Workforce Optimization, then KeenAlignment’s Values-Based Behavioral Interviewing Certification Program is for you. Gain more control over the hiring process and attract qualified candidates who are aligned to your company's values and a natural fit for the position. Values-Based Behavioral Interviewing Certification ensures a direct impact on profitability, workforce effectiveness and return on people investment.

Experiential Learning

Through our hands-on experiential learning workshop, you’ll accurately determine the values and behaviors critical to successful job performance for the various roles within your company.

We’ll guide you through the process of selecting relevant role-centric and values-based behavioral interview questions that enable you to evaluate the candidate’s competencies, and score their responses in an unbiased manner. This means you’ll gain confidence in your ability to ask the right questions, and listen for the right answers. Plus, you’ll learn how to identify those values-based behaviors in those you interview.

A 360-Perspective

As a certified Values-Based Behavioral Interviewing professional, you’ll then apply the interview score results and provide your hiring managers with a 360-degree holistic perspective on the top candidates for key positions.

Since you’ll actively bring the philosophies of workforce optimization and human potential to the forefront in your company, you’ll also become a person who makes a difference in people's lives - inside and outside of the workplace.

You Will:

Explore the foundations of values-based behavioral interviewing and understand its importance in the hiring process.
Discover what drives peak performance, including motivations, ways of being, ways of thinking, and modes of interacting.
Design key performance indicators based on a role analysis, so you can easily identify the applicants who are best-qualified to fill key roles in the organization.
Gain confidence in role benchmarking, creating values-based behavioral interviewing models that target the right fit, and behavioral selection and interpretation.
Avoid making bad hiring decisions (which are typically made within the first 10 minutes of the interview) by identifying how such decisions are made.
Maximize your effectiveness by coaching your managers to hire the right people.
Learn and champion a lean recruiting model to increase your company’s efficiency in the hiring process.

Course Overview

Catalyze positive change for yourself, those you lead, and the communities that you’re a part of, while developing an emergent culture that enables growth and adaptability within your organization.

Included in this training is over 7 Conscious Hiring (r) online training modules and over 20 job aides to deepen your learning and support your learning integration.

Course Overview: The Power of Values-Based Behavioral Interviewing

This introductory module explores why values-based behavioral interviewing is an effective approach for improving hiring outcomes. Participants will gain an overview of how this method helps predict future performance by understanding past behaviors that align with organizational values. The module emphasizes the importance of creating a structured conversation that increases the likelihood of hiring candidates who fit culturally and possess the desired competencies. It also sets the tone for the course by highlighting how adopting this approach can help increase the hiring batting average and build stronger, more aligned teams.

Understanding Key Capabilities

Competencies are the underlying skills and behaviors that a person employs to perform in any situation. In the context of a role, a person must possess a particular set of skills in order for a good “fit” to exist and to achieve success. In this module, we will deconstruct and provide understanding of every behavioral trait and what motivations lie underneath the aptitude. We’ll also provide insight into how the candidate will show up on the job, how innovative they’ll be, how they’ll perform under stress and pressure, and what their systemic values and beliefs will be.

Role Analysis

Great companies spend the time isolating what great performance is in the role, invest more time defining what the employee needs to do to achieve great performance, and even more time proactively assessing and defining the right behaviors, values and motivators of the right person. We’ll outline the structure, prep work and facilitation strategies to guarantee an impactful role analysis session. Move from “task list” job descriptions to purposeful, performance-based job outcomes, so your new hires are clear on the “big picture” of their position.

Benchmarking

Success benchmarking is the process of identifying the top performers in a given role, and then mapping out the desired qualities for that specific position. Utilizing the data gleaned from benchmarking, allows you to hire and promote people with the strengths, core competencies, values and motivational drivers that lead to success. Success benchmarking puts you on the road to unlocking the wealth of talent within your organization and maximizing your return on your people investment.

Interview Preparation

Being a great interviewer involves foresight and preparation. Values-Based Behavioral Interviewing training guides you through the process of selecting relevant role-centric and values-based questions that enable you to evaluate the candidate’s competencies, and score their responses in an unbiased manner. This means you’ll gain confidence in your ability to ask the right questions, and listen for and identify the right answers. We’ll also provide coaching on how to powerfully review a candidate’s resume and identify potential strengths and weaknesses before the interview.

Interview Creation

Unfortunately, what often gets omitted during traditional interviews are those pertinent questions that help us identify how a person will show up on a job – how they’ll react in certain situations, solve problems with a customer or co-worker, and respond when the directions for their work change at the last minute. We’ll walk you through selecting the appropriate questions based on Key Performance Indicators and Core Functions of the role, so you can create an interview questionnaire that will allow you to have a look into how a person responds in real life in a job and with challenging circumstances.

Conducting the Interview

Interviewing on autopilot leads to costly hiring mistakes. In a traditional interview, however, we’re listening for: “Oh, they have this many clients. They work with this type of customer and they come from this type of background.” As soon as we hear what we want to hear, we stop listening and we go on cruise control. Unfortunately, we miss some very important data that comes next. In this module, we’ll walk you through the keys to conscious interviewing, so you can maximize your effectiveness in hiring the right people for the right roles. You will sharpen your skills in live interviewing and unbiased listening, and learn the self-management of interviewing from neutrality.

Interview Evaluation

Many times, we complete an interview with a candidate, and then quickly move onto the next thing. It’s important to spend ten minutes reflecting on how you experienced the candidate’s answers, as compared to what the role needs. You want to ask yourself, “Did they answer in a way that you wanted to hear before you started, or did they just answer in the superficial sense?” We’ll provide you with a checklist and process to debrief a candidate’s responses within an hour of completing the interview, so you don’t forget anything that was really important. In this module, you will learn the fundamentals of behavioral interview evaluation and scoring, and getting crystal clear on how much of a match fit the candidate is.

Benefits

Discover a proven process for consciously selecting employees, so you’re confident you’re hiring the best person for the job, every time.

Learn practical ways to evaluate a candidate as a whole person – far beyond what’s on the resume – so you know you’re hiring someone who fits the company culture and philosophy.

Access training, tools, and materials that allow you to share these hiring techniques with others in your organization.

Gain the ability to ignite and develop positive behaviors in others, so it impacts their lives outside the office.

Features

Values-Based Behavioral Interviewing training manual

Values-Based Behavioral Interviewing in-depth process, scripts, and job aids

Image by Jessica Lewis 🦋 thepaintedsquare

5 customized job family-focused Values-Based Behavioral Interviewing guides and checklists (Management, Customer Service, Sales, Engineering, Finance, HR, Admin)

Comprehensive test assessing your Values-Based Behavioral Interviewing skills and knowledge

Investment

Behavioral Interviewing Training

$2,500 per individual

2.5 days
Behavioral Interviewing Question Library
Behavioral Recognition Check List
Training Manual
Behavioral Scoring Guide

Behavioral Interviewing Training Certification

$5000 per attendee

Behavioral interviewing training
5 group coaching sessions
2 individual sessions
Supervision validation of 3 behavioral interviews and scoring assessment

Train the Trainer
Program

$15,000 per team

60 hours of training
1:1 supervisor review and oversight
Feedback, debriefs and coaching guidance
Master course facilitation
Trainer timeline
Trainer workbook
Trainer manual
Trainer PPTs including video series
Only available after individual is certified

This program is designed to enhance interviewing skills by focusing on values-based behavioral techniques. Participants will engage in collaborative learning to improve their effectiveness in identifying candidate strengths and ensuring alignment with organizational values. The course aims to improve hiring decisions by equipping participants with the skills to recognize the dynamics of effective interviewing. Through this training, individuals will gain certification and develop a comprehensive understanding of how to conduct interviews that align with the core values of their organization.

Testimonials

"Conscious Hiring helps me get to know the candidates in an incredibly valuable way. I know that they are a fit for our position in their competencies and experiences, but also that they are a fit for the organization, that they will be an asset to the team they are joining in all ways. All of the questions asked through the process have such specific purposes, they each illuminate critical aspects about our candidates that make the selection process incredibly easy. When I present final candidates to hiring managers, I have confidence that we are selecting from the best of the best. The success that we have seen has built a great deal of trust in the process from the hiring managers. In our organization we want to be hiring for longevity, Conscious Hiring is the best tool to accomplish this. It is also the most successful recruitment method that I have seen or used. Thank you to Margaret and her team for sharing this tool!"

Elizabeth Loretto, Office and Human Resources Administrator, Santa Clara Valley Open Space Authority,

San Jose, CA

Transforming People in the Places They Work Since 2000

For People Serious About Individual, Team and Organizational Change

Values-Based Behavioral Interviewing Training &
Certification Program

Program Outcomes & Objectives

Experiential Learning

A 360-Perspective

You Will:

Course Overview

Course Overview: The Power of Values-Based Behavioral Interviewing

Understanding Key Capabilities

Role Analysis

Benchmarking

Interview Preparation

Interview Creation

Conducting the Interview

Interview Evaluation

Benefits

Features

Investment

Behavioral Interviewing Training

Behavioral Interviewing Training Certification

Train the Trainer
Program

Testimonials

Values-Based Behavioral Interviewing Training & Certification Program

Program Outcomes & Objectives

Experiential Learning

A 360-Perspective

You Will:

Course Overview

Course Overview: The Power of Values-Based Behavioral Interviewing

Benefits

Features

Investment

Behavioral Interviewing Training

Behavioral Interviewing Training Certification

Train the Trainer Program

Testimonials

Values-Based Behavioral Interviewing Training &
Certification Program

Train the Trainer
Program