From Our Customers
Constructive Corporate Culture
“Magi and the team at Keen executed a high quality culture assessment and workshop. They identified focus areas within our existing environment and executed a 2-day workshop of 35 employees from around the world. The outcome delivered on our goal to establish a unified mission and vision and associated values. We are grateful for their expertise on this journey.”George Gallegos
“Tasked with integrating efficient operations across our agency and growing staff engagement and development, Magi has been an invaluable resource for me and my team. With KeenAlignment’s guidance, we shaped an intentional culture, identified and constructively addressed behaviors that detracted from the top-notch organization we strive to be, and gave staff tools to contribute to the agency’s success in meaningful ways. This was a huge step toward becoming a single cohesive team instead of a group of independent departments or individuals.
Through coaching with Magi, I achieved personal and professional growth that put me on the path to be the leader I want to be. Her ability to meet people where they are with warm candor, humor and inspirational guidance helped me identify behaviors that didn’t serve me or my organization, and consciously align my leadership values with our organizational values and priorities. Leading in harmony with my values empowered me to step into my role as a senior leader in the organization and confidently bring out the best in my team.”Lea Rauscher
“In 2016, AB&I was a culture that was once great and collaborative that had waned into siloization and lack of big picture thinking. Keen has helped us bring back focus on what is most important, belief that we are building a great company to which people want to contribute their best selves, and to learn how to lead the company into the future. One of the greatest gifts of Keen is the Level Set, which palpably changes the culture, the energy, the focus and the sense of joy of coming to work. The best thing about Keen is that their programs are pragmatic and experiential. Keen is willing to call us out on our stuff, and hold us accountable for what we say we need to do. It’s hands-on, at times in your face, but always with love and respect!”Michael Lowe
“Margo at KeenAlignment was a great coach! She gave us the skills as a company to be able to grow and to be an engaged team. She also gave me as an individual the skills to be able to show my confidence as a leader. I have a new bright outlook on my future as a confident leader in my industry. I want to give a huge thank you to Margo and her team of wonderful coaches. They gave me an opportunity to show my confidence, that will help me be a great leader going forward in my career in an ever-changing engineering world. I highly recommend Margaret Graziano and KeenAlignment if you are looking for ways in growing your company into being an engaged and innovated leader in your industry.”Katie Roy
“It is very difficult to get 200+ people in a room with different languages, cultures, longevity and age differences to work on communication. Most of our team is not used to sitting in a room or being trained for a full day. We get fidgety and lose concentration. Yet, Magi and her team were able to achieve something that I haven’t seen in my almost 13 years at AB&I. They were able to bridge the language, culture, longevity gap seamlessly! Having the translators there who understand what it is to immigrate and deal with the challenges of language and culture was outstanding!
The flow of the day, the games, the engagement and being able to adjust quickly to what the group was sensing shows the professionalism and caliber of Magi and her team!
Thank you for engaging us, provoking us to think differently and to community at a higher level not only at work but at home!”Zeydi Gutierrez
“It’s great to have you in building Eugenus together. I appreciate all your effort and guidance.”Don Lee
“Once again…thank you, for delivering a phenomenal transformation exercise. It delivered perspective, personal growth and a path where the team is much better positioned to collaboratively execute to the vision of innovation leadership. I have to also express compliments for making it a “real” program. Everyone, to a person, was moved and inspired everyone to become better as both people and colleagues….You bring huge credibility and energy…”Bill Bentinck
“As a business with a mission to be a world-class organization, the growth of our senior leadership team is of utmost importance. KeenAlignment has developed our management team to be more cohesive vs. individualistic or territorial with our operations, and this has put us on the pathway to becoming a world-class company sooner than anticipated. We now understand that we all wear the same jersey, and by working and growing together, we’ll have a lasting impact on Clow Valve as a whole organization.
My personal growth as a senior-level manager has been significantly impacted, and has affected the direction I take in my leadership. I was never much for public speaking, and with Keen’s training, I have gained the courage and confidence to take a stand and speak up to make a difference. I’m stepping outside my comfort zone and engaging with my people, motivating my team and encouraging them to speak up and make a difference as well. Regardless of whether you’re a janitor or the CEO, we’re all in this together and part of the whole big picture.
“KeenAlignment’s training approach is unique, as they encourage you to become better regardless of what it looks like. It’s not always easy, and they don’t let that get in the way of standing for your development. The assignments and work are impactful, and whether it’s a personal coaching or group training session, it’s all about receiving feedback from you as a participant in terms of what you’re hearing and learning for yourself, so it’s very professionally laid out. Most world-class organizations will want to take advantage of this higher learning!”John Grahek
“Margaret has been a tremendous resource for our business. She provided necessary support and guidance in hiring and screening our associates to ensure the right hires for our organization. We are now a more efficient and high performing organization, and she is helping us create the vision and culture we desire. If you thought you knew everything about how to run your company, think again. Margaret can bring you to the next level to create a more harmonious workforce, more efficiency and more profit. Whatever you invest in her consulting will result in a hefty return. You cannot afford to NOT hire her.”Bill Parkin
“I’ve been in business for 26 years now and have recently engaged Margaret for a variety of tasks including workforce optimization and overall strategic planning. The assessments done on staff were right on the money and provided a clear direction of how to manage moving forward. Her wealth of knowledge and insight into personnel and how to plan and execute a strategic plan for our business has become invaluable. Her fees will be paid for ten-fold as we grow the business to heights even I could not have imagined. If you’re considering Margaret in any aspect of your business, rest assured she’s the real deal and you don’t need to look any further.”John Allen
21st Century Leadership
“KeenAlignment’s initiatives have provided a framework for our leadership team to work and collaborate together and facilitate constructive discussion when resolving conflicts. Teamwork is the foundation for everything a business does, and Keen’s framework is the basis of this new way we operate and interact with one another. Our team now has a unique and impactful vernacular for our day-to-day communications, as well as systems and tools in place to make sure everyone is on the same page, which is a tremendous benefit. I’m a very pragmatic person, and KeenAlignment’s training is very pragmatic in its approach. We had a new team member that joined, and that person wasn’t really listening. I was able to coach him on how he’s listening, but not actively listening, and that’s what is important to me. Keen’s programs are implemented in a functional and practical way, and address the entirety of the human condition.”Larry Jordan
“I thank you for all your help and support for helping me discover who I am and what I am capable of doing. Keen has been a great help for me not only at my work life but also at my personal life.”Amalia Beltran
“Thanks for what you have done with me to enable me to take my personal and professional life to the next level. I am sure I would not be where I am today without you. I am thankful today and everyday for the work you did with our company and me personally, which have enabled a major transformation.”Lisa Matta
“Thank you for your time and investment in our lives. You and your team have made an impact to our team and have made a huge impact to my way of life. You have opened my eyes to different ways, different views; positive, negative, above and below the line, winning and losing working as a team. I am thankful for you sharing this with us. We have a long way to go, but this foundation is the start. So many things learned, thank you so much.”Ken Nobriga
“Margaret has been a supporter and consultant of MTC Performance for 15 years or more. She is currently engaged in a coaching and mentoring program for our senior management team. In less than 90 days, Margaret has engaged in ways that have produced demonstrable results, not only in my managers, but in myself as well. Her insights and methods are spot on. Given my adherence to Patrick Lencioni’s Four Obsessions and Five Temptations, she is qualified to consult on the implementation of those disciplines, and more importantly, their practice.
Margaret is supportive, highly collaborative, and very knowledgeable in her field. I believe many organizations would benefit from her approach to top tier organizational dynamics and interactions, as well as team development.
She has my highest recommendation.”George Kriza
“I participated in a KeenAlignment-led three day offsite for the entire leadership group of one of the companies on whose Board I serve. I can honestly say that it was the most extraordinary and impactful leadership development experiences I have ever observed. Magi Graziano is amazingly effective at drawing each team member into full engagement with her process and at bringing each of them to powerful new levels of self-awareness and to real commitment to change. The team exercises she has designed generate true mutual respect and show each member how awesomely effective they can be as a team when they work together in genuinely constructive and collaborative manners. I recommend this organization strongly!”Richard Arnold
“Margaret brings exceptional leadership to our company. She transformed our thinking about how to grow our business and lead our sales force. She also has valuable insight as a coach and mentor.”Meg Hanna
Stratify HR/Conscious Hiring
“Magi and her staff provided exceptional leadership training and practical tools for our entire Executive team and leaders. The leadership training gave us an opportunity to look inward at ourselves individually and the impact on the overall team. It was insightful and challenging – but ultimately rewarding and has made us a stronger team with clearly defined, unified goals. Through the Conscious Hiring process, we have gained the tools to thoughtfully tie the process of recruiting and staffing to the mission and vision of the organization. Overall, we have learned to identify and take responsibility for our workplace. Thank you to Margaret and the KeenAlignment team for the new direction, guidance and ongoing support.”Kristine Edwards
“KeenAlignment, Margaret and her staff have provided me and those in my organization the most amazing opportunity; and that is to drastically improve the culture of the organization. By providing us with Leadership training, coaching, and tools that we can utilize daily, it has provided a platform for the business strategy and the people strategy to live together. Through the Conscious Hiring Process, we are now much more successful in hiring highly qualified candidates that contribute and impact that business at a higher level. Through role analysis and creating CPRs, we have been able to tie people to the overall mission, vision and values of the organization and people understand their true impact to the organization, and take pride in their contributions. Communication has greatly improved throughout the organization and we are able to reach team members on a whole new level and across various platforms. Thank you to Keen and their team for the tremendous impact they have had on our organization and my career.”Tiffany Tremmel
“The work with Keen drastically changed the culture. In the beginning, we couldn’t pay people enough to come work for us. Now, we have a booming culture, and a great reputation in the industry. This changed when the vocabulary opened up, and the wrong people got off the bus. There’s nothing more exciting than creating a better future. People want to come here. Values became a real thing, and a thriving thing, and shown in the way we work. People notice, and comment, on how we live our vision, and its thriving. Keen brought ‘the way’ to do this. Now we know how to do it. And, everyone in the industry knows that. The process connected departments and jobs that were far removed from the hands-on part of improving our environment to what they were actually supporting. It connected ‘administration’ to the real work – the accomplishments of the organization.”Lauren Monack
“As the economic climate coupled with the available talent pool continues to tighten, finding, attracting and retaining great talent is becoming ever more important in building winning teams for our organizations. Using the Conscious Hiring system has allowed us to do that very thing in a systematic, repeatable way. I’m brand new to the HR function and have found the system to allow me to evaluate talent at a level that previously wouldn’t have been possible without years of previous HR and talent management experience. After identifying the behaviors needed for each position, we’ve been able to look at a candidate’s behaviors and identify if we’re ultimately setting them up to be successful in each particular role. The way of the interview warriors and personal intuition no longer allow for hiring mistakes. In the end, we’re able to lay the foundation for a successful career in addition to each individual complimenting the culture we’re building in our organization. If you make the choice to move your organization forward and are serious about building a winning team, I highly recommend Magi and KeenAlignment along with the Conscious Hiring System.”Cody Davis
“Conscious Hiring helps me get to know the candidates in an incredibly valuable way. I know that they are a fit for our position in their competencies and experiences, but also that they are a fit for the organization, that they will be an asset to the team they are joining in all ways. All of the questions asked through the process have such specific purposes, they each illuminate critical aspects about our candidates that make the selection process incredibly easy. When I present final candidates to hiring managers I have confidence that we are selecting from the best of the best. The success that we have seen has built a great deal of trust in the process from the hiring managers. In our organization we want to be hiring for longevity, Conscious Hiring is the best tool to accomplish this. It is also the most successful recruitment method that I have seen or used. Thank you to Margaret and her team for sharing this tool!”Elizabeth Loretto
“Wi-Tronix had a light bulb moment when they knew that they needed a Corporate University, but didn’t know the right questions to ask nor what the right answers would look like. Both the questions and the answer came with the help of Margaret Graziano and her team from KeenAlignment.
Margaret recommended that Wi-Tronix hold a week long Needs Assessment to find where the gaps were. Within a week it was discovered that what Wi-Tronix needed was a University AND a clearly defined Talent Strategy based on a surveyed group of employees, managers, and executives.
From that assessment, a 2-Day Content and Learning Development Event was custom created for Wi-Tronix in order to get answers to those questions. Margaret and her team were successful at extracting opinions, facts, and figures in order to choose the right software and a strategy to get training to employees quickly and efficiently.
While there is no such thing as a single out of the box solution for every company, Margaret and her team were able to find out exactly what Wi-Tronix needed to continue to deliver 5-star service to their customers. Keen is now a facilitator to Wi-Tronix’s success through their assistance in authoring courses for the University and by sharing templates and tools for better understanding the company’s Talent.”Sue Schultz
“I met Margaret shortly after I was given responsibility for the Human Resource function at my employer, Yaskawa Electric America, a mid sized mfg company. I realized that what we needed was an entirely different view of the Human Resource function at Yaskawa. We needed to shift from a paper processing department to what HR should be at any successful company, the most important department in the company. We needed HR to truly be a strategic partner to YEA senior management. Before that could be done, I needed to improve our systems, processes and structures and to emphasize talent development as our key function. I worked with Margaret and her team to develop a multi year road map for what I wanted HR to be and determined what functions could be outsourced, which resulted in a $7 million savings over a five year period.
Then as part of the plan to emphasize talent management as the focus of my HR Department, I worked with Margaret to develop an employment engagement campaign, the development and implementation of a world class emerging leaders program, a competency based hiring & promotion model, a succession planning and performance management process.
At Duncan, we have used Margaret’s conscious hiring process which has been instrumental in hiring the right people which has assisted in Duncan’s transformational growth.
I would recommend Margaret and her team for any of your HR needs. She has assisted in making HR a key driver in the success of both of my last two employers.”Norman Brooks
“We engaged the KeenHire team to help us with a recruitment and selection need we had. Margo and her team helped us identify the traits we were looking for in our Sales and Operational personnel. We used their assessment tools to profile our top performers so we understood the drivers for success. KeenHire then built a recruitment and employment selection process that saved us time and money by only bringing forth the top candidates. The KeenHire team conducted screening, interviewing, behavioral interviewing and assessments on each finalist and is then coaching our team on how to get the most out of our new people.”Simon Rickman
“Conscious Hiring allows us to take a deeper dive when evaluating candidates. Rather than simply “going through the motions” of matching skills and experience to job requirements, the practice of Conscious Hiring has taught us to listen and look deeper. Through the identification of values, motivations and behaviors, we have been able to not only find candidates with the right technical skills, but hire great candidates with the right soft skills that fit into our unique culture.”Mary McAdams
“Margaret is an expert on hiring, staffing and coaching. The techniques and tools that she provided to us have vastly improved our hiring processes and given us superb data to use in matching potential employees to our organization. I consider her contribution to our organization to be extremely valuable and I highly recommend her.”Alan Torres Lakomski
“Margaret does a great job helping to understand what you are looking to accomplish around talent and role assessment. She puts together a comprehensive program that is very thorough and is also very detailed. The results are distinct and the participants in the program come away with a good view on how they stack up talent-wise based on the role definition. Management comes away with a description of what role they are hiring for and what they need to look for during the interview process. We found Margaret very helpful great to work with.”Steve De Marco
“Lucky for me my company hired Margaret to do monthly trainings. She does what she says and her trainings are always top notch. I highly recommend Margaret, and if you ever get a chance to work with her you will know what I mean.
She trains the WHOLE recruiter — not only crafting ideas for how to recruit the elusive “purple squirrel” but also how to change your internal thinking to achieve your goals (and goal setting!).
If you have a team of people and are looking to utilize their efforts more efficiently I would call Margaret.”Amber Mantalas