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Leadership Santa Cruz County

March 20 @ 6:00 pm - 8:00 pm

One of the greatest challenges facing leaders today is the diversity of the 21st Century workforce – a workforce made up of multiple generations with diverse backgrounds, values, work ethics and perspectives when it comes to how they do their job.


Never has there been a greater need for skilled leaders who can resolve conflicts and misunderstandings, diffuse negativity, inspire teamwork, and bring out the best in disparate groups of people. Yet statistically, only 18% of people in leadership roles today actually possess the ability to lead. Of that 18%, very few have the understanding, self-awareness and skill to lead such a diverse, multigenerational workforce.


To be an effective leader in the 21st century, you must be able to understand people at their core, provide them with rewarding work opportunities that align with their values, and create work environments where employees can evolve, collaborate, and know they’re making a difference.


In Margaret (Magi) Graziano’s highly experiential workshop, Mastering 21st Century Leadership, you’ll receive the tools, strategies and 7 Levels of Effectiveness you need to cultivate the understanding, awareness, and additional skills to be a highly effective leader in the 21st century.




  • The 3 tenets of highly effective 21st century leadership and why they work with today’s
  • How to identify and leverage your leadership superpower to inspire, unify and empower
  • Specific strategies for identifying and diffusing personal triggers that sabotage your authority and influence.
  • How to raise your leadership IQ to cultivate greater understanding, maximize your effectiveness, and bring out the very best in your



This workshop is for HR professionals and executives who are committed to raising the contribution of their workforce, increasing productivity and innovation, and delivering an improved customer experience.


March 20
6:00 pm - 8:00 pm


Sarah Smith-Owens


Aptos, CA